Shipping and Returns policy
Thank you for choosing Epitomers Distribution as your trusted wholesale distributor in the USA providing essential products and branded articles of diverse categories to customers worldwide. We pledge to provide a faster and seamless ordering and shipping experience at the best affordable rates – right from our distribution company’s warehouse to your doorstep, as our team tries its best to meet your business needs.
Before placing your orders, we would recommend you read our order and shipping policy thoroughly to understand how the ED crew caters to valuable clients like you.
Product(s) Ordering Process:
Before placing an order, you must become a member by creating an account on our website. Once you become a member of our website by creating an account you will be able to manage your profile, track your current orders, trace your order history, etc.
Browse our extensive product listing and brand catalog featuring a wide range of essential products and exclusive premium articles across various categories. Select the items you wish to order before adding them to your shopping cart.
Please identify the desired quantity for each essential product and brand article in your cart. Wholesale pricing, based on the order volume, will be automatically applied. For bigger bulk orders exceeding specified quantities, you may be required to contact our customer service for assistance and available potential additional discounts.
Before clicking on the order confirmation button, carefully double-check your ordered items in the cart; review for any looming discrepancies and ensure your ordering items are accurate to your requirements. Once satisfied you may proceed to the checkout phase.
Make sure that you provide the correct shipping address along with the billing details. If you have any special requests regarding the order, you want us to make, please let us know.
We accept debit cards, credit cards, and other digital funds transfers. Advance payment must be made so we can process your order, but you may contact us to decide an agreed-upon upfront payment only if you are ordering a major consignment worth $1000.
Upon successful payment is made, you will receive an order confirmation via email. This confirmation will include a summary of your order; including items, quantities, and shipping details. Please review this confirmation email and notify us immediately of any inaccuracies made in your order.
Shipping Information:
Orders typically take 1 to 3 days to be processed after the payment confirmation. Expect delays during peak sales season for your customized product orders as processing times may vary, but we try our best to ensure each shipment is made within the 3-day period. You will receive an email once your order is dispatched from our side.
We offer an array of shipping options to accommodate your order special requests. Choose standard shipping or express shipping during checkout. Just make sure you select the right shipping method before proceeding to the next step because we will not be able to adjust to it once processed. Please note that shipping costs are made according to the dimensions and weight of your order package.
We only partner with reputable shipment carriers and ensure secure and timely deliveries of your ordered wholesale products’ parcels. A tracking number for your order will be provided to you once it proceeds toward the shipment phase, which allows you to track your order in real-time.
Know that there might be some products subjected to local and international shipping restrictions and bound by additional handling fees due to their nature and pertinent regulatory requirements. Therefore, show compliance with local shipment policies regarding the import of specific product(s).
For international orders, additional shipping fees and customs duties may apply. Please be aware of your country’s present-day import regulations, as Epitomers Distribution is not liable for any delays or additional charges incurred during customs clearance for your shipped order.
Faithfully Yours,
Epitomers Distribution,
19 Holly Cove Ln, Dover, Delaware 19901.
Contact Information:
Email: info@epitomersdistribution.com
Contact no. (302) 295 0888